![]() Need help?Ĭontact us at for questions related to refunds and returns. We don’t guarantee that we will receive your returned item. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 25 Cornwell Street, Oakdale, Bellville 7530. If you need to exchange it for the same item, send us an email at. We only replace items if they are defective or damaged. Only regular priced items may be exchanged. If you’ve done all of this and you still have not received your refund yet, please contact us at items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your exchange will be processed. Optimised Risk-Reward: ARQ Prime identifies the timing to enter and exit the markets. ARQ Prime is tested against the most challenging market conditions to deliver the performance driven results. We will also notify you of the approval or rejection of your exchange. ARQ has performed consistently through the midcap fall, NBFC crisis and even during the current COVID-19 Crisis. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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